Global judgements and ideas.
Final event for Dr Moore’s British Academy/Leverhulme project: ‘Agility, Work and the Quantified Self’ and two books launched.
Email for more information: Dr Phoebe Moore firstname.lastname@example.org and Christiana Rose c.rose@ mdx.ac.uk. Hosted by Middlesex Law School Social Policy Research Centre, Funded by BA/Leverhulme, School of Law at Middlesex University, and Conference of Socialist Economists
Dr Moore and co-editors Prof Martin Upchurch and Xanthe Whittaker will be launching the book Humans and machines at work: monitoring, surveillance and automation in contemporary capitalism (Palgrave Macmillan, Dynamics of Virtual Work series) and Moore will be launching her monograph The Quantified Self at Work, in Precarity: Work, Technology and What Counts (Routledge, Advances in Sociology).
Like earlier forms of capitalism which taught workers to act like machines, the current wave of digitalised work, which includes tracking technologies, automation and surveillance, means that we work with and alongside machines and have even started to think like computers and to compete against them. Machines largely self-manage, do not complain, do not call in sick and do not make mistakes, but humans do all of these things.
Quantification, datafication and platformisation of work via new technologies introduce unprecedented possibilities for stress and a range of symptoms emerging from psychosocial violence (also tracked).
The precarity of the modern worker is central to understanding the quantified self at work.
Precarity is the purest form of alienation where the worker loses all personal association with the labour she performs. She is dispossessed and location-less in her working life and all value is extracted from her in every aspect of life. Because precarious workers are constantly chasing the next ‘gig’, spatial and temporal consistency in life is largely out of reach.
Capital encourages universal communication and machinic devices appear to facilitate this communication within precarious conditions: but only in quantified terms. Thus, anything that cannot be quantified and profiled is rendered incommunicable – meaning it is marked and marginalised, disqualified as human capital, denied privilege, and precarious (Moore and Robinson 2015). Workers are compelled to squeeze every drop of labour-power from our bodies, including work that is seen, or work that has always been measured in Taylorist regimes; and increasingly, work that is unseen, such as attitudes, sentiments, affective and emotional labour, important during the work design phase of ‘agile’ we experience today, where change is seen to be an inevitable feature of inherently transformative working life.
What are the impacts of technological change and precarity on workers? What are we doing about it?
For Moore’s Work, Agility and the Quantified Self British Academy/Leverhulme funded project, working alongside a company in the Netherlands, Dr Moore interviewed; and the project team including Dr Lukasz Piwek carried out surveys with; 30 workers who were given FitBits, RescueTime and daily lifelogging emails, where results were aggregated on personalised and shared dashboards, over the course on one year, during a period of corporate merger.
The company sought to improve employees’ health and productivity, a project that the company called The Quantified Workplace. Moore did not set up the project, nor consult on it, but worked as lead social scientist alongisde the project. While findings showed increased self-awareness and subjective productivity toward the beginning of the project, these tendencies decreased by the end of the project. Findings demonstrate that workers began to take note of affective and emotional labour in ways they had not previously done and an increased sense of autonomy, desire for coaching and support. Interestingly, workers’ sensitivity to privacy increased (email Moore for further information). For the BA/Leverhulme funded project, Dr Moore also carried out field work in car factories and technology centres. Her next project will look at the risks of psycho-social violence and harassment in digitalised working environments. Moore has been commissioned by the International Labour Organisation to look at the ways digitalised work creates new risks in working conditions, which will contribute to a new international labour standard.
Press: Claudia Hammond interviewed Dr Moore and her project featured in the documentary ‘Every Step We Take’, on BBC Radio 4 at 9 pm, 29th August. BBC4 Every Step You Take (17:08+)
Dr Phoebe Moore The Quantified Self at Work, in Precarity
Dr Kylie Jarrett Valuing ’Er Indoors: Quantification, domestic work and digital labour
Prof Martin Upchurch Is a Robot after your Job?
Plenary Panels and Book Launch Roundtable
Dr Ruth Cain Measuring Mental Health: The ‘Recovery Imperative’ and the New welfare-to-work
Dr John Danaher Freedom and Domination in Quantified Work
Dr Stevphen Shukaitis Knows No Weekend: Class Composition & the Psychological Contract of Cultural Work in Precarious Times
Dr Christopher Till Precarious Work and the Energy Crisis in Semiocapitalism
This event marks the end of Principle Investigator Dr Phoebe Moore’s BA/Leverhulme project ‘Agility, Work and the Quantified Self’. Project co-investigators will discuss some of the outcomes from the project with Moore: Dr Ian Roper and Dr Lukasz Piwek
10.45 – 11.15: Registration, Coffee, Phoebe Moore welcomes all
11.15 – 12.00 Keynote Kylie Jarrett
12.00 – 12.45: Keynote Martin Upchurch
12.45 – 1.45: Lunch
1.45 – 2.45: Plenary. Chair: Xanthe Whittaker. Speakers: Stevphen Shukaitis, John Danaher
2.45 – 3.45 Plenary. Chair: Penny Andrews. Speakers: Ruth Cain, Chris Till
3.45 – 4.15: Wine/cheese reception begins
4.15 – 5.00 Keynote Phoebe Moore
5.00+ Roundtable for project wrap-up and book launch: Penny Andrews, Julie Yujie Chen, Alessandro Gandini, Lukas Piwek, Ian Roper, Winifred Poster, Xanthe Whittaker
7.30 Dinner for all participants